Please visit Blackboard Online Student Support for any technical issues, other than password related or enrollment in courses or contact them at 1-866-829-9690.
You will not be able to log into Blackboard until the first day of class. Please read the information about the New Password Management System and your login creditials for all systems on campus.
Watch the video, Blackboard Student Orientation, for a short overview of how to use Blackboard at Gaston College.
For all Blackboard IM and Blackboard Collaborate issues please contact Blackboard IM Technical Support. If you need to retrieve your user name and password or are having trouble using the feature you may also contact them at (877) 382-2293. If your email address has changed, you will need to contact Blackboard IM, not the college staff, to assist you. The Gaston College staff does not have access to the passwords for Bb IM nor can we change your email address used when the account was initially created.
This number is also for Blackboard Collaborate Technical Support. If you have further questions, contact the Distance Education department.